This interactive mini module aims to strengthen learners’ active listening and communication skills.

Audience: Ages 18+, professionals and/or individuals seeking personal development.

Delivery Modality: LMS

Tools Used: Articulate Storyline, Canva, Google Docs

Purpose

The purpose of this module is to enhance learners' ability to practice active listening by developing skills in focused attention, empathetic engagement, and effective response, enabling stronger communication, collaboration, and relationship building in both professional and personal settings.

Problem:

In many environments, it’s common to listen while distracted or multitasking, which can lead to missed details and misunderstandings. These breakdowns in communication often result in avoidable mistakes, rework, or even conflict. At times, it may be a struggle to pick up on verbal and nonverbal cues, which makes it harder to build trust and meaningful connections. Improving active listening skills through best practices can reduce communication breakdown.

Complexity:

Transforming a PowerPoint presentation into an engaging eLearning mini-module, including interactive content, learner-friendly formats that promote retention, adaptability, and ease of understanding across diverse audiences.

Process:

Instructional Design Document

The instructional design document outlines the structure, content, and delivery method of the learning course.

Text-based Storybook Design

The text-based storybook design provides a high-level overview of the interactive learning experience.

Prototype Storyboard Design

The prototype storyboard design is a visual representation of the learner’s journey.

Solution:

An interactive eLearning self-paced approach to improve active listening skills that address challenges by fostering clearer communication, stronger relationships, and creating a more collaborative environment.